{"id":8676,"date":"2022-02-02T05:43:24","date_gmt":"2022-02-02T05:43:24","guid":{"rendered":"http:\/\/odiannews.com\/en\/?p=8676"},"modified":"2022-02-02T05:43:24","modified_gmt":"2022-02-02T05:43:24","slug":"over-2-mn-indian-accounts-banned-by-whatsapp-in-dec-2021","status":"publish","type":"post","link":"https:\/\/odiannews.com\/en\/8676\/","title":{"rendered":"Over 2 mn Indian accounts banned by WhatsApp in Dec 2021"},"content":{"rendered":"<p style=\"text-align: justify;\">Canada Feb 2 : Over 2 million Indian accounts were banned by WhatsApp, while 528 grievance reports were received by the messaging platform in December 2021, according to its compliance report.<\/p>\n<p style=\"text-align: justify;\">In its latest report, WhatsApp said 20,79,000 Indian accounts were banned on WhatsApp during the said period.<\/p>\n<p style=\"text-align: justify;\">An Indian account is identified via a +91 phone number, it added.<\/p>\n<p style=\"text-align: justify;\">Previously, the Meta-owned company had stated that more than 95 per cent of bans are due to the unauthorised use of automated or bulk messaging (spam).<\/p>\n<p style=\"text-align: justify;\">Over 1.75 million Indian accounts were banned by WhatsApp, while 602 grievance reports were received by the messaging platform in November.<\/p>\n<p style=\"text-align: justify;\">WhatsApp, in its latest report, said it has received 528 user reports spanning across account support (149), ban appeal (303), other support (29), product support (34) and safety (13) during December 2021.<\/p>\n<p style=\"text-align: justify;\">During this period, 24 accounts were cumulatively &#8220;actioned&#8221; under the ban appeal category (23) and other support (1) based on the reports received.<\/p>\n<p style=\"text-align: justify;\">WhatsApp explained that &#8220;Accounts Actioned&#8221; denotes reports where it took remedial action based on the report.<\/p>\n<p style=\"text-align: justify;\">Taking action denotes either banning an account or a previously banned account being restored as a result of the complaint.<\/p>\n<p style=\"text-align: justify;\">Also, reports may have been reviewed but not included as &#8216;Actioned&#8217; for many reasons, including the user needing assistance to access their account or to use some features, user-requested restoration of a banned account and the request is denied, or if the reported account does not violate the laws of India or WhatsApp&#8217;s Terms of Service.<\/p>\n<p style=\"text-align: justify;\">The new IT rules &#8211; which came into effect in May last year &#8211; require large digital platforms (with over 5 million users) to publish compliance reports every month, mentioning the details of complaints received and action taken.<\/p>\n<p style=\"text-align: justify;\">Previously, WhatsApp had emphasised that being an end-to-end encrypted platform, it has no visibility into the content of any messages.<\/p>\n<p style=\"text-align: justify;\">Besides the 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by WhatsApp, while 528 grievance reports were received by the messaging platform in December 2021, according to its compliance&hellip; 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